Wave Stretch - Maki Sports
Wave Stretch - Maki Sports
Wave Stretch - Maki Sports
Wave Stretch - Maki Sports
Wave Stretch - Maki Sports
Wave Stretch - Maki Sports
Wave Stretch - Maki Sports

Terms and Conditions

  • Payment
    We accept Visa, Master card, Amex, Discover and Paypal.
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  • Sales Tax
    All California based shipping addresses will be charged 9% Sales Tax.

     
  • Order Processing
    The estimated shipment date on your order is based on product availability, payment processing time, and warehouse processing time and does not include transit time. Maki Sports will begin processing the orders placed on weekends or holidays on the next business day. Business days are Monday through Friday, excluding federal holidays. Please review the Product Availability section below for more information regarding order processing and product availability times.

  • Prices
    Maki Sports online store endeavors to offer you competitive prices on our current products. Your total order price will include the price of the product on the day of shipping plus any applicable sales tax and shipping charges. Maki Sports reserves the right to change prices for products displayed at our website at any time and particularly to correct pricing errors that appear on the store.

  • Product Availability
    Maki Sports makes every effort to ship your product according to the estimated lead times provided by the Maki Sports online store at checkout. The estimated lead times are in business days (Monday through Friday, excluding federal holidays). Although we make every effort to ship your order according to the lead-time provided, shipping dates may change due to supply availability. If the lead-time changes, we will contact you via email and provide a revised shipping time estimate. We encourages you to contact our sales support team at info@wavestretch.com for any additional help regarding your order. We make every effort to supply you with the products you order, but there may be occasions when we confirm orders but learns that it cannot supply the ordered products, either at all or in the quantities ordered. These occasions can include when we learn that the products no longer are being manufactured or they otherwise become unavailable to us, when we cannot source materials for the products you ordered, or when there was a pricing error at the our website when you ordered. In those circumstances, we will contact you to inform you and, if you are interested, we may suggest alternative products that might meet your preferences. If you do not wish to order alternative products, we will cancel your order for products we cannot supply and for any other products that you no longer wish to order as a result, and will refund your purchase price for those products.

  • Shipping Terms : FOB Origin, Freight Collect. We ship worldwide!

  • Return and Refund Policy
    If you are not satisfied with your purchase of a product, please email info@wavestretch.org for a Return Material Authorization (RMA) request within seven calendar days of the receipt of the product. Personalized or other customized products may not be returned for refund or exchange under any circumstances unless such product is defective on arrival (DOA). Items that have been altered in any way cannot be accepted for exchange or return. If the item is returnable and you send it back to us in the original package, we will exchange it or offer you a refund based on your original method of payment. All authorized returns and exchanges must be made within seven days after issuing date of RMA and are subject to a 20% restocking fee in addition to freight charges. Customer is responsible for shipping costs of returning the merchandise back to us except DOA or shipping error. An original shipping charge is not refundable. A RMA number must accompany all returns. All products must be packed well including any accessories that shipped with the product. Unauthorized returns or COD returns will be refused and returned to the customer at the customer's expense. All special sale items and used items are not returnable. There are no refunds or exchanges on special sale items and used items.

  • NOTE: We recommend that you (1) use a carrier that offers shipment tracking for all returns and (2) either insure your package for safe return to us or declare the full value of the shipment so that you are completely protected if the shipment is lost or damaged in transit. You will be responsible for any loss or damage to the product during shipping.

  • Claims and Cancellations
    Claims of shortages or defective merchandise must be made within seven days of receipt. Cancellation will not be accepted for work in process on custom orders.

  • Warranty Replacement
    Maki Sports, at its expense, will ship another of the same product upon receiving of the defective article. If upon receiving the defective article our staff determines that a returned product is not DOA, and you have misrepresented a returned product's condition, we will impose a 20% handling fee.

  • International Customers
    If you are an international customer and you are outside the domestic delivery area, the standard Return and Refund Policy applies — with the exception that you are responsible for shipping the product back to a state-side return address, plus handling, customs, and inventory liability. Since you are responsible for the safe delivery of any product you are returning to us, we recommend that you insure it against loss.

  • Other Terms and Conditions
    Maki Sports is not responsible for typographical errors. We reserve the right to cancel any order you have placed if there was a typographical error on our website concerning the pricing or availability of any item you ordered when you placed the order.

  • Maki Sports reserves the right to change the terms and conditions of sale at our website at any time.

  • Maki Sports may make changes to any products or services offered at our website, or to the applicable prices for any such products or services, at any time, without notice. The information provided at our website with respect to products and services may be out of date, and we make no commitment to update the information provided at our website with respect to such products and services.

  • Maki Sports reserves the right to interrupt the operation of our online store, or any portion of website, as necessary to perform routine or non-routine maintenance, error correction, or other changes.


We value your business.
Thank you.


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